In the increasingly crowded landscape of luxury travel, it can be challenging to distinguish between standard upscale accommodations and the true luxury experience your clientele is looking for. How can you, as a travel advisor, differentiate between what has become the standard for upscale accommodations and true luxury?
The newly created Luxe by ALG Vacations® program was built with the mentality of making planning luxury travel effortless for advisors and exceptional for clients. It starts with the Luxe Concierge Consultants, a dedicated team that can assist before and after booking with special requests and personalized experiences.
Each customer service expert that sits at this desk is a travel industry veteran and has been hand-selected for their efficiency and exceptional service record. This is the team that can handle those high-end touches including private tours and drivers, personalized amenities, and dining reservations. They act as an extension of you, and all it takes is a Luxe booking number to be automatically routed to this team. However, their service can begin even before that; they’re available to address questions in advance to put your mind at ease prior to booking.
When asked what makes this program stand out, Jim Tedesco, Vice President of Sales for ALGV, said “Luxury travelers expect complete customization… So much of luxury today is about personalization, and that’s where our Concierge Consultants come in. Our highly specialized, highly knowledgeable team is there to help advisors plan any travel arrangement a client can dream up. After an advisor has made a Luxe reservation, they simply fill out a special request form and one of our Consultants reaches out to assist with the special elements that transform a vacation into a true luxury experience. No request is too large or small, and our Consultants are excellent at suggesting additional activities to flesh out itineraries and really highlight the value of using a travel advisor.”
Apart from the elevated service benefit, Luxe by ALG Vacations® is comprised of a meticulously curated collection of properties around the world guaranteed to meet the most exacting of global standards for luxury. Over 450 domestic and international hotels and resorts have been selected to participate in the program, including leading brands such as Four Season, Ritz-Carlton, St. Regis, plus boutique gems. This meticulously vetted collection ensures that anything below the very best has already been filtered out of your selection, saving you precious time. And in its place, Luxe Amenities have been added in at over 100 properties, making a stay even more exclusive and special for the clients you book into the Luxe program. From room upgrades to resort credits and spa discounts to complimentary bottles of quality wine, Luxe provides those special touches that elevate each stay.
According to Jim Tedesco, "Luxury is really about the attention to detail and service that anticipates your needs."
In that vein, ALGV also offers many self-service luxury upgrades, such as premium air seats in business, first, and proprietary categories such as United Airlines’ Polaris. And through the intuitive booking engine, it’s a matter of a few clicks to add on private transfers from Amstar’s luxury fleet and as many Amstar Signature Experiences tours as your clients might want.
Additionally, ALGV provides the safeguard of Travel Protection Plus to pair with bookings from the Luxe hotel portfolio.
Plus, everything advisors love about booking ALGV’s six brands applies to Luxe reservations. You’ll still Get Paid to Upgrade, earning an additional 2% on the entire land portion of their stay. You’ll still earn WAVES® points for rewards. And you still have the support of ALGV360⁰ marketing materials and Travelogue digital brochures to help illustrate the destination experience.
Sign into the ALGVPro education campus and sit in on a live or recorded webinar about this exclusive new program with ALG Vacations®. Click here to view the extensive webinar calendar.
Luxe by ALG Vacations® provides everything you need to offer your clients unparalleled luxury travel. With exclusive access to high-end resorts, personalized services, and elevated experiences, Luxe helps you stand out in a competitive market. Let ALGV help you build unforgettable experiences and loyal clients. See how effortless planning luxury travel can be at ALGVacations.com/Luxe.